Dolav UK now accept credit card payments

1. Privacy Policy
– We do not store credit card details nor do we share customer details with any 3rd parties.

2. Delivery Policy –2 - 5 working days from receipt of order and cleared payment. Deliveries are made by courier between the hours of 8.30am and 5.30pm Monday to Friday. Please be aware that the goods will need to be signed for on delivery.

3. Refund / Cancellation Policy – Our policy is to book delivery arrangements as soon as instructions are made by customers. It is possible that goods will be en route on the day of order. Should the customer cancel the order after transport instructions have been given then Dolav reserves the right to deduct all transport costs incurred from monies to be returned to the customer.

4. Returns -Any product that is being returned to us or has been undeliverable will be subject to a restocking fee of £10 per item in addition to the returns delivery charge which will be charged in full. Customers can arrange to return goods to us at their cost as long as they are in an unused condition and returned within 7 days. We reserve the right to refuse the return of customised products including a company name, locks, drains, wheels.

5. Contact us - Dolav UK Limited, Neaton Business Park, Norwich Road, Watton, Norfolk IP25 6JB Telephone 01953 889422 Email maria@dolav-uk.co.uk.